Organizational communication refers to the study of how people communicate within an organizational context.
Organizational communication can include:
Flow of Communication, e.g.
- formal, informal
- internal, external
- upward, downward, horizontal
- networks
Induction, e.g.
- new hire orientation
- policies & procedures
- employee benefits
Channels, e.g.
- electronic media such as e-mail, intranet, internet
- teleconference
- print media such as memos, bulletin boards, newsletters etc.
- face-to-face
Meetings, e.g.
- briefings
- staff meetings
- project meetings
- town hall meetings
Interviews, e.g.
- Selection
- Performance
- Career