Section 2
Stages of Listening
Book
Version 5
By Boundless
By Boundless
Boundless Communications
Communications
by Boundless
5 concepts
The Receiving Stage
The first stage of the listening process is the receiving stage, which involves hearing and attending.
The Understanding Stage
The understanding stage is the stage during which the listener determines the context and meanings of the words that are heard.
The Evaluating Stage
The evaluating stage is the listening stage during which the listener critically assesses the information she's received from the speaker.
The Responding Stage
The responding stage is when the listener provides verbal and/or nonverbal reactions to what she hears.
The Remembering Stage
The remembering stage occurs as the listener categorizes and retains the information she's gathering from the speaker.